Hi, I’m Cecilia Pike—a people-first professional with a knack for solving problems, creating smooth experiences, and turning conversations into results. With 10+ years of experience spanning project coordination, digital marketing, and customer service, I’ve learned that success in sales and support isn’t just about closing deals or resolving tickets—it’s about building trust, anticipating needs, and making each interaction feel effortless.

I bring a proven track record in:

• Sales & Appointment Setting – Engaging with customers, uncovering needs, and driving conversions.

• Customer Support & Community Engagement – Turning challenges into positive outcomes and creating long-term satisfaction.

• Operations & Project Coordination – Managing the moving parts so that goals are not only met but exceeded.

I am remote-ready and fully equipped: I work from a dedicated, closed-door office with high-speed wired internet and have the option for a secondary dedicated connection. Translation: you’ll never have to worry about my setup getting in the way of my performance.

Most importantly, I bring a balance of professionalism and personality—I take my work seriously but never lose the human touch. Whether supporting customers, coordinating projects, or contributing to a growing team, I bring clarity, energy, and results.

If you’re looking for someone who is as comfortable exceeding KPIs as they are making customers feel valued, we should talk.