Cecilia Pike

Wesley Chapel, FL | cecipike@outlook.com | cecipike.com

Professional Summary

Results-driven sales professional with a proven track record in appointment setting, lead generation, and client engagement. Experienced in supporting sales teams to achieve revenue goals through persuasive communication, relationship building, and customer education. Adept at leveraging digital marketing strategies, CRM systems, and market research to drive brand visibility and sales opportunities. Recognized for reliability, adaptability, and the ability to connect with diverse audiences in both remote and in-person environments.

Core Skills Customer Service | Sales Support | Project Coordination | Relationship Building | Operations Management | CRM & Data Entry | Digital Marketing | Content Development | Market Research | Time Management

Professional Experience

Home Operations Manager

Self-Employed – Wesley Chapel, FL | 2010 – Present

  • Directed daily operations including scheduling, project management, budgeting, and vendor coordination.

  • Designed and implemented individualized educational curricula for homeschooling, tracking performance and outcomes.

  • Served as elder caregiver, coordinating medical appointments, managing care logistics, and advocating for insurance navigation.

  • Managed household budgets effectively, consistently delivering projects and responsibilities on time and within financial targets.

  • Developed transferable skills in leadership, planning, communication, and problem-solving applicable to professional business environments.

  • Volunteer & Community Outreach: Advocated for solutions to local issues by researching and presenting at city meetings, coached youth sports, and supported nonprofits through fundraising and community initiatives.

Marketing Assistant

The Center for Holistic Rehabilitation – Las Vegas, NV | 2005 – 2007

  • Increased brand awareness through targeted campaigns, content creation, and early social media strategies.

  • Produced and proofread marketing collateral, ensuring accuracy and brand consistency across all channels.

  • Enhanced engagement via email newsletters and blog posts.

  • Supported events including conferences and workshops through planning, promotion, and logistics.

  • Contributed to sales enablement by developing brochures, product sheets, and promotional materials.

Greeter / Appointment Setter

Westgate Resorts – Las Vegas, NV | 2004 – 2006

  • Welcomed guests, created a positive atmosphere, and provided guided tours of resort properties.

  • Delivered expert knowledge of resort offerings and local attractions to assist in the sales process.

  • Generated qualified referrals and contributed to sales team success through strategic communication.

  • Strengthened buyer confidence with exceptional pre- and post-sale customer service.

Education & Certifications

  • College of Southern Nevada – Las Vegas, NV | Coursework in Business

  • Certifications:

    • Google Digital Marketing & E-Commerce

    • Google Data Analytics

    • Google AI Essentials

    • HubSpot Email Marketing